Always on
the leading edge of technology
While Intracoastal Communications, Inc.
provides the latest in business communication
technology, we remember that courteous, prompt and
efficient service is one of the most important keys
in providing our customers with the technology they
require and the service they deserve.
Monitoring
We offer 24 hour a day/ 7 days a week monitoring of
your system for burglary, panic and fire
activations. All accounts are monitored by Security
Central. We can monitor almost any type of system.
We are also capable of monitoring temperature and
water flow. We offer the lowest monitoring rates
with no long term contracts.
Cellular Back-up
All alarm signals are transmitted by way of
telephone service. Our cellular back-up service is
designed to complete the transmission of the alarm
signal if the telephone service is disabled.
Opening/Closing Reports
We offer this service so users of the alarm system
can be monitored, by code, for when they arm and
disarm the system. A detailed report is sent with
the information.
Service and Repair
We offer maintenance, service and repair
on most major telephone systems. Our technicians
have years of experience in the telecommunications
industry. We are trained, professional and ready to
assist you with all of your telecommunication needs.
We can repair virtually all types of systems in use
today. Our service department is factory trained and
parts are readily available.
We offer service on all Panasonic Telephone Systems.
Our personnel is factory trained on analog as well
as digital systems. We can install options for the
systems if needed.
Service and Repair – Security, fire and Surveillance
We can repair all brands of surveillance
camera systems in use to include any parts needed as
well as cable, connectors, etc. We have factory
trained personnel to assist us with any situation
that may arise. We can repair all types of fire
alarm systems including UL listed and NFPA72
Compliant systems. We train our personnel with the
latest local, state and national codes so there is
never any question about installation issues.
Maintenance Agreements
We offer a maintenance agreement at the time of
installation. This includes parts and labor as well
as a preventative maintenance inspection and
priority service. We have maintenance plan for
telephone systems as well.
Preventative Maintenance
Inspections / Fire inspections:
We test and clean all devices, update customer
information, walk test and send signals to Central
Station. This is available to non-maintenance
customers but one inspection a year is included in
maintenance agreements. Commercial fire code
requires this inspection at least once a year.
Keyholder Agreement
This is geared toward our out of town
customers. We hold a key and will respond in case of
alarm, sign it out for emergency use or provide to
companies such as Realtors, pest controllers,
painters, etc. one time a month. We will also
remotely arm and disarm your system.
Security Survey/Analysis
We offer a free, no-obligation, needs analysis for
your home or business to help you in determining
areas of protection that you may require. Our needs
analysis covers all areas, including security, fire
alarms, surveillance cameras, access control, etc.
Remote Access
Our systems have remote
access capability, thereby giving us the option
of providing you assistance with your system
functions when an on-site visit isn't necessary or
possible. This service gives you greater flexibility
and helps Intracoastal Communications meet your needs more
effectively.
Training
When we install a new business
telephone and/or business voice mail system, we
provide all the training you need to help you learn
and manage your system effectively. We answer your
questions and explain the functionality of the
system and all its features. We don't leave until
you feel confident with its operation.
On-site Consultations
We will be glad to
provide you with a free on-site consultation. We
review your telecommunications needs, your current
working solutions and offer any suggestions we may
have for improving your business' communication
productivity. Our goal is to keep you at your best
and concentrating on the service you provide your
customers, rather than worrying about your
communication solutions.
Cable Certification
We have the test equipment and experience to provide
network cable certification and documentation for
all customers who require it.
Contact us and let us
show you how Intracoastal Communications, Inc. can
be your total telecommunications solution provider.
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